The Value of Leadership Development – Part 2 of 3

“Innovation distinguishes between a leader and a follower.” – Steve Jobs

Since the last post about the Leadership Development program, a lot has happened. I have learned the full DMAIC process and worked with the team to build micro problem statements, data collection plans and root cause analysis. As you may know, DMAIC stands for:

D – Define (define the problem or customer requirement)

M – Measure (create and implement a data collection plan)

A – Analyze (analyze the data, process steps and root cause(s))

I – Improve (come up with solution ideas and test these ideas)

C – Control (determine control methods and implement response plan(s))

The DMAIC process is a sensible way to look at a problem and find ways to fix the problem and build a sustainable solution. An area we have spent a lot of time on is the Analyze phase. Dissecting and “boiling down” a problem gives us a chance to reflect on the challenge and find feasible and relevant solutions that not only solve the issue but can enhance and build the business. Having a thorough understanding of the cause and the effects of the cause is vital to successful solution. Sometimes this requires having difficult conversations that could be politically charged.

In addition to working on the project and DMAIC (and all my other activities and work!), I have completed DiSC, Hogan Assessments and a comprehensive individual development plan (IDP). IDPs are very important to development and growth and every professional should have one. Sometimes it is hard to look in the mirror and see your weaknesses and threats. Having an honest conversation with yourself and building your personal SWOT analysis is the cornerstone to your professional foundation. The Hogan Assessment was particularly valuable to me. I found my strengths and derailers to be “spot on” and I was able to use them to build my IDP successfully. The good thing is that I can now work on it!

Don’t forget to CELEBRATE!




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